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Book a service – Service info

Wheelchair Service, Repair & Maintenance

If your wheelchair stops working in any way this can have a devastating effect on your freedom and livelyhood.

Mybility offers speedy and professional repair and maintenance solutions to keep you moving without delay.

We are authorized service agents for Four X all terrain wheelchairs. The range has a realistic 10 year plus life span, with annual servicing by Mybility to keep it in prime condition.

At our dedicated Service Centre, we can undertake a full strip-down service, status report and mini valet. Once booked in the service takes a day and your chair will be shipped back to you immediately.

The strip down service charge is £285.00 (the DL range) for warranty holders, plus a very reasonable collection and delivery cost using pallet couriers (from £60, calculated by your post code).

The Benefits of being warranty holder with Mybility

The items listed below 1 to 12 are standard during the 5 year parts and labour general wheelchair warranty. The wheelchair must be serviced every 12 months from the stamped manufacturers date (chassis number) to retain the warranty. The warranty is free at the point of sale with Mybility.

The full strip down service will take around 6 hours, so it’s in and out, then ready to be collected or delivered back to you.

Our workshop is fully stocked with every part you made need if you damage your wheelchair – there is no waiting on having to order parts . They are there ready and waiting just in case yo damage your wheelchair.

At the end of the 5 year parts and labour warranty we will continue to look after your chair to the same degree, and we will carry out the same repairs without charge as long as you have looked after your wheelchair and the service regime is continued. We have been servicing these wheelchairs for over a decade, and know them intimately.

During a warranty a service – updated 2023

  1. Reduced cost in wheelchair manufacturers parts of 10-25%
  2. Mybility will repair minor damage to the wheelchair free of charge as part of the warranty service cost.
  3. Frame items such as ball joints, bearings, leaf spring gas dampeners, frame rubber bushes etc, will be replaced as part of the warranty. This does not cover items damaged by accident, this is a matter for insurance. But we will take view on this on a case by case basis.
  4. Larger repairs may also be undertaken free of charge on a case by case basis.
  5. Software amendments for the standard program for the standard wheelchair configuration will be undertaken free of charge.
  6. Wheelchair will receive a mini valet and clean down as we need to do this to access all areas during the service.
  7. The batteries are initially tested free of charge and reported for peace of mind.
  8. If batteries fail on first test mybility will undertake a set of charging and testing (cycling) to see if the batteries can be improved from the first test. (please note cycling will take up to 14 hours each time).
  9. The frame will be rust treated.
  10. We will aim to have the wheelchair picked up  if there is a warranty fault and it is reported in writing  within 24Hrs (if reported before 12 pm).
  11. You will receive a full service report, outlining the condition of the wheelchair and all the work that has been carried out free of charge.
  12. Seating adjustments will be made during the service for you or your child as they grow. Our child seat frame has 10 years worth of growth designed into it. This will accommodate a 6 year old (approximately) to a 6’2″ adult, all you need to do is change cushions.
Sneak a peek at our workshop:

Call now to book your chair in for a service 0330 555 0545, or go to our Book a Service form by clicking on button below:

Book a Service

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